{"id":145,"date":"2025-04-04T07:12:09","date_gmt":"2025-04-04T07:12:09","guid":{"rendered":"https:\/\/beyondvr.net\/CIS\/?page_id=145"},"modified":"2025-12-30T08:48:34","modified_gmt":"2025-12-30T08:48:34","slug":"support","status":"publish","type":"page","link":"https:\/\/beyondvr.net\/CIS\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<figure class=\"wp-block-image aligncenter size-full\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\"><img data-recalc-dims=\"1\" decoding=\"async\" width=\"944\" height=\"297\" loading=\"lazy\" src=\"https:\/\/i0.wp.com\/beyondvr.net\/CIS\/wp-content\/uploads\/2025\/04\/frontpage.png?resize=944%2C297&#038;ssl=1\" alt=\"\" class=\"wp-image-11\" style=\"object-fit:cover\" srcset=\"https:\/\/i0.wp.com\/beyondvr.net\/CIS\/wp-content\/uploads\/2025\/04\/frontpage.png?w=944&amp;ssl=1 944w, https:\/\/i0.wp.com\/beyondvr.net\/CIS\/wp-content\/uploads\/2025\/04\/frontpage.png?resize=300%2C94&amp;ssl=1 300w, https:\/\/i0.wp.com\/beyondvr.net\/CIS\/wp-content\/uploads\/2025\/04\/frontpage.png?resize=768%2C242&amp;ssl=1 768w\" sizes=\"auto, (max-width: 944px) 100vw, 944px\" \/><\/figure>\n\n\n\n<p class=\"has-foreground-color has-text-color has-link-color has-medium-font-size wp-elements-ea99e463d9c7534a102dc099a70ad719 wp-block-paragraph\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\"><strong>Support<\/strong><\/p>\n\n\n\n<p style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" class=\"wp-block-paragraph\">Please review the online support documents and use our email support if you require assistance.<br>Contact <a href=\"mailto:support@beyondvr.net\">support@beyondvr.net<\/a> if you don&#8217;t see your issue covered:<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong><a href=\"https:\/\/beyondvr.net\/CIS\/technical-support\/\" data-type=\"page\" data-id=\"220\">General FAQ<\/a><\/strong><br><strong><a href=\"https:\/\/beyondvr.net\/CIS\/technical-support\/\" data-type=\"page\" data-id=\"220\">Top Known Issues<\/a><\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong><a href=\"https:\/\/beyondvr.net\/CIS\/cis-faq\/\" data-type=\"page\" data-id=\"238\">CIS support FAQ<\/a><\/strong><\/p>\n\n\n\n<p style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" class=\"wp-block-paragraph\"><strong>Please be sure your system meets the required specs (<a href=\"https:\/\/beyondvr.net\/CIS\/system-requirements\/\" data-type=\"page\" data-id=\"194\">here<\/a>).<\/strong><br>nVidia or AMD graphics chips are highly recommended.<\/p>\n\n\n\n<p style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" class=\"wp-block-paragraph\"><strong>Support documentation and downloads for:<\/strong><br><strong>Audio-Controlled<\/strong> systems can be found <strong><a href=\"https:\/\/beyondvr.net\/CIS\/support-audio-controlled\/\" data-type=\"page\" data-id=\"257\">here<\/a><\/strong>.<br><strong>BioGraph<\/strong> systems can be found <strong><a href=\"https:\/\/beyondvr.net\/CIS\/support-biograph\/\" data-type=\"page\" data-id=\"259\">here<\/a><\/strong>.<br><strong>BrainMaster<\/strong> systems can be found <strong><a href=\"https:\/\/beyondvr.net\/CIS\/support-brainmaster\/\" data-type=\"page\" data-id=\"265\">here<\/a><\/strong>.<br><strong>NeuroGuide <\/strong>suites can be found <strong><a href=\"https:\/\/beyondvr.net\/CIS\/support-neuroguide\/\" data-type=\"page\" data-id=\"268\">here<\/a><\/strong>.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Support Please review the online support documents and use our email support if you require [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-large-header","meta":{"nf_dc_page":"","pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-145","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/beyondvr.net\/CIS\/wp-json\/wp\/v2\/pages\/145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beyondvr.net\/CIS\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beyondvr.net\/CIS\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beyondvr.net\/CIS\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/beyondvr.net\/CIS\/wp-json\/wp\/v2\/comments?post=145"}],"version-history":[{"count":12,"href":"https:\/\/beyondvr.net\/CIS\/wp-json\/wp\/v2\/pages\/145\/revisions"}],"predecessor-version":[{"id":740,"href":"https:\/\/beyondvr.net\/CIS\/wp-json\/wp\/v2\/pages\/145\/revisions\/740"}],"wp:attachment":[{"href":"https:\/\/beyondvr.net\/CIS\/wp-json\/wp\/v2\/media?parent=145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}