Technical Support

CIS support FAQs

Q:  How does the feedback interface work?  How do I get the feedback interface to do _____ ?
A:  On the CIS control panel, click on Interface | Description
      Or, left-click on the interface’s name. (in blue)

Q:  Does the CIS require a high-end computer?
A:  Not necessarily.  However, the CIS does require a computer capable of playing 3D games.
      Also, the biofeedback system being used along with the CIS may need high-end requirements.

Q:  Are Intel graphics chips (GPUs) good for 3D games?
A:  Generally, no.  Though *some* may adequately work.
      Intel GPUs have a long history of poor support for 3D graphics.
      Be sure to try the CIS suites. They have free trial usage.

Q:  Which makes better GPUs (graphics chips) – nVidia or AMD?
A:  Both make excellent GPUs.  Even their low-end GPUs will run the CIS and 3D games.
      nVidia GPUs have native support for VR, physics calculations, and CUDA.

Q:  Is there any way to update a laptop’s GPU?
A:  No.  And unfortunately, many laptops only have an Intel GPU.
      If you use a laptop, BE SURE IT HAS A GOOD 3D GRAPHICS CHIP.