Please review the online support documents and use our email support if you require assistance.
Contact support@beyondvr.net if you don’t see your issue covered:

General FAQ
Top Known Issues

CIS support FAQ

Please be sure your system meets the required specs (here).
nVidia or AMD graphics chips are highly recommended.

Support documentation and downloads for:
Audio-Controlled systems can be found here.
BioGraph systems can be found here.
BrainMaster systems can be found here.
NeuroGuide suites can be found here.